Insurance pack

Upon joining our Voluntary Medical Insurance scheme each Insured Person will given pack contains:

1. MEDICAL CARD for each Insured Person including any eligible dependants. The card carries the 24- hour helpline number which offers medical advice around the clock. It also carries assistance information details should this apply to your scheme.
2. CERTIFICATE OF INSURANCE which shows the date people are covered from and any special conditions they may have
3. VOLUNTARY MEDICAL INSURANCE RULES contains explanation of your benefits.
4. A LIST OF MEDICAL INSTITUTIONS with whom Thames Insurance Group has made an arrangement for the direct settlement of in-patient fees.